Written by Published in Designers/Jewelry

Though it had a flashy media reception three weeks ago, the jury is still out on whether the highly anticipated new Apple Watch will be a game changing invention the way some of the brand’s preceding products have been. And the powers that be in Cupertino must hope it sparks a frenzy that gets early adopters camping overnight on sidewalks worldwide.

Written by Published in Best Practices

When Borsheims of Omaha, NE, opened a second location called Borsheims Boutique on Nov. 15, 2013 — in an upscale, revamped outlet mall named Nebraska Crossings — more than 100,000 customers visited the mall the first three days it was open.

Written by Published in Customer Service

One restaurant server recently made the difference between a good evening and a memorable one for me and my wife. The difference may seem slight, but that’s the kind of service that can make a business owner rich.

Written by Published in Designers/Jewelry

Despite Milan’s obsession with Seventies style during its Spring 2015 Fashion Week—and, yes, that means super-huge hoops likely on their way in—I want to emphasize the continuing importance of big studs. Even if we see hoop earrings the size worn by Cher during that decade, large studs will co-exist. And quite comfortably, may I add. (FYI, for anyone unfamiliar with those Cher ϋber-hoops, take a look at the photo here. How cool was (is) she, right?)

Written by Published in Money Matters

August results from across our data pool have shown the strong upward trend we have seen in the last few months continuing, with more growth in average rolling 12-month sales. As the sales data in our chart shows, the average increase in same-store sales across measured stores was 9 percent for August 2014 compared to the equivalent month last year.

Written by Published in Designers/Jewelry

When a friend visiting from London and I wandered into the Soho Melissa Joy Manning boutique last weekend, we happened upon the sales associate picking up the pieces of a smashed display case. Just before our arrival, a visitor’s ill-placed elbow had shattered a pane of glass, leaving an assortment of bangles and necklaces languishing under pointy shards.

Written by Published in Guest Blogs

I pulled the plug on my personal Facebook doings a little over a week ago. So far so good. My water supply is holding out. Food is plentiful. Beer and wine preferences remain unchanged.

Written by Published in Best Practices

Are you considering a men’s night this year? In gathering tidbits for a November article on last-minute holiday preparations, I learned that Judith Ripka’s East Hills, Long Island, NY, store has hosted a Men’s Cigars and Scotch Shopping Night in the past, which was a big hit with the guys and an unqualified success for the business.

Written by Published in Customer Service

Last week, I wrote about how canned marketing and PR is just a big fat waste of money, so this week, I thought I’d write about a designer who’s used her marketing opportunities to the fullest: Jacquie Aiche. Despite running no traditional national advertising campaign in the usual print vehicles, Aiche’s jewelry is a staple among editorial picks, appearing in six magazines in September alone (check it out here to see all the coverage yourself).