A New York Times column this week took on the subject of etiquette for customers and salespeople.
I had a strange and interesting shopping experience in recent weeks that made me think a lot about missed opportunities, customers who walk, and the importance of sales training and role playing, even with seasoned sales associates.
Over the past year or so, it’s occurred to me that, with all these futuristic fabrics flooding the runways, jewelry accessorizing may wind up being a less-is-more matter. And that’s exactly what happened Sunday at the 56th annual Grammy Awards. On the music industry’s big night--an event that often means “a night of a thousand fashion faux pas”—those who were best-dressed were wearing heavy metal designs . . . yet, they were light on the jewelry.
Do you ever have the sense, as you’re living it, that an experience has the power to change your perspective completely? My first full day in Africa was like that.