Your New Customer Service Coach: Mickey Mouse?
Written by Ralf Kircher
Actually, I do what I’m about to say a disservice with the touch of sarcasm in the headline above.

In 2006, a Duke University researcher did an experiment which showed that more than 40 percent of the actions people performed each day weren’t actual decisions, but habits.


Platinum and diamonds usually conjure images of serious engagement rings, ultra-glamorous red-carpet style chandelier earrings and/or antique-inspired styles with a flair toward the feminine.









